MF Safety & Workwear Privacy Policy
WHAT IS THIS PRIVACY POLICY FOR?
This privacy policy is for the Partnership operating as MF Safety & Workwear and the websites www.mfsafety.co.uk and www.mfsafetyshop.com, (hereafter referred to as ‘the website’), in accordance with the General Data Protection Regulation (GDPR) and governs the privacy of its users who choose to use both the website and MF Safety & Workwear.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, it sets out the way the Partnership MF Safety & Workwear and the website uses, processes, stores, and protects user data and information.
INFORMATION WE MAY GATHER FROM YOU:
We collect information about you when you complete a contact form or any other form, apply for or create an account, place an order for products or services, or have contact with MF Safety & Workwear in any other way.
THIS INFORMATION MAY INCLUDE
– Name, company name and job title
– Contact information including email address and phone number
– Demographic information such as address, postcode, preferences, and interests
– Cookies, IP addresses, and website usage data
– Other information relevant to client enquiries and orders
– Other information pertaining to products, special offers and surveys
– Credit/debit card information [Not stored once necessary payments have been undertaken]
HOW WE USE THIS INFORMATION
– For our own internal records
– To improve the products and services we provide
– To process your order for products or services and manage your account
– To contact you in response to a specific enquiry, question, or query
– To customise the website for you and personalise your repeat visits to our website and ensure website security
– To send you promotional material and emails about products, services, offers and other relevant topics
– MF Safety & Workwear will not share your information for marketing purposes with other companies. We may send your details to and use information from credit reference and fraud prevention agencies and share your details with third party couriers. Visitor comments and/or IP addresses and account requests may be checked through an automated spam detection service operated by a third party for security purposes.
THE WEBSITE:
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.
USE OF COOKIES
This website uses cookies to improve the user’s experience while visiting the website. Where applicable, this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.
Cookies are small files saved to the user’s computer that track, save, and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website.
Other cookies may be stored to your computer by external vendors when this website uses referral programs, sponsored links, or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days,
though some may take longer. No personal information is stored, saved, or collected. For more information about cookies please visit www.allaboutcookies.org.
Users are advised that if they wish to deny the use and saving of cookies from this website onto their computer, they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors. To opt out of this website collecting Cookies, please activate the relevant setting on your browser to refuse the setting of all or some Cookies. Please note this may affect access to parts of this website.
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics, which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive, to track and monitor your engagement and usage of the website, but will not store, save, or collect personal information. You can read Google’s privacy policy here for further information http://www.google.com/privacy.html.
As a user of HubSpot, (HubSpot is an American developer and marketer of software products for inbound marketing, sales, and customer service) we will collate, and store data submitted to us when you complete any customer form on the website or use the chat feature. This software uses cookies. For further information on HubSpot Customer Terms of Service please visit https://legal.hubspot.com/terms-of-service.
IP ADDRESSES
We may collect information about your computer, including your IP address where available, operating system and browser type, for system administration. We do not record or share the IP address of any of our visitors, this is statistical data about your browsing actions and patterns in relation to our website. If you request a password reset, your IP address will be included in the reset email.
EXTERNAL LINKS
Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website or in emails from MF Safety & Workwear. (External links are clickable text / banner / image links to other websites)
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
ADVERTS AND SPONSORED LINKS
This website may contain sponsored links and adverts. These will typically be served through our advertising partners, who may have detailed privacy policies relating directly to the adverts they serve.
Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer’s hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting such links.
USER CONTRIBUTIONS:
This website may contain the opportunity for a user to contribute text or media, for our view or the public view. This may include, but isn’t limited to; comments, reviews, image or media uploads, setting public profile account details, or contributing in any other way to the website. All of the other points in the document still apply, but here are some other privacy considerations:
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images or other media to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on the website you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on the website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
SOCIAL MEDIA PLATFORMS:
Communication, engagement and actions taken through external social media platforms that this website, MF Safety & Workwear, and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform, respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution regarding their own privacy and personal details. Neither this website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
SHORTENED LINKS IN SOCIAL MEDIA
This website, MF Safety & Workwear, and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy URLs. Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published, many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
EMAIL NEWSLETTER:
This website, MF Safety & Workwear, and/or its owners operate an email newsletter program, used to inform subscribers about products and services supplied by this website and/or other information relevant to customers of MF Safety & Workwear.
Users can subscribe through an online automated process should they wish to do so, but do so at their own discretion. Some subscriptions may also be manually processed on the basis that: a) if this was made clear to you, or, b) your express permission was granted, or, c) whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to, or, d) where the email newsletter contains such information as is deemed relevant to you and/or information which you need to know. This is by no means a complete list of your user rights in regard to receiving email marketing material.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties or shared with companies / people outside of the company that operates this website.
These email campaigns may contain tracking software within the actual email. Your activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates, and frequency of activity [this is not a comprehensive list]. This information is used to refine future emails and to supply you with more relevant content based around your activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003, all marketing emails are sent with an un-subscribe feature, this process is detailed at the footer of each email campaign. If an automated system is not clearly available, or if you do not wish to receive any further marketing communications from us you can also contact us in writing stating that you wish to opt-out of receiving further emails with your full name and company details.
CONTACT & COMMUNICATION:
Users contacting this website, MF Safety & Workwear, and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time when it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form and email submission process, but we advise users using such processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. We may contact you by a variety of methods, where possible the method that you have stated as preferred.
ACCESS TO YOUR INFORMATION AND CORRECTION:
Under the Data Protection Act 1998, you have the right to request a copy of the information that we hold about you, including any data you have provided to us. A small fee may be payable. If you would like a copy of the information held on you, please write to the business address of the company or the applicable email address as stated in this document.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If any of the information that you have provided to us changes – for example your email address – please contact us.
CHANGES TO OUR PRIVACY POLICY:
We keep our privacy policy under regular review; check below when it was last reviewed and updated. We advise you to occasionally check this page to ensure you are happy with the changes and the updates where relevant.
CONTACT INFORMATION:
MF Safety & Workwear
Unit 3 Sandiacre Road
Stapleford
Nottingham
NG9 8EX
+44 (0)115 9252261
| Document Title | Document Number | Date Last Reviewed | Reviewed By |
| MF Safety & Workwear Privacy Policy | 020 | 01/05/2024 | Kyran Birch / Chloe Birch |
| Reason for Revision | Revision Number | Revision Date | Revised By |
| Updated address and the use of HubSpot software | 001 | 01/09/2023 | Kyran Birch |
| Revised document layout | 002 | 19/09/2023 | Kyran Birch |
| Inclusion of www.mfsafetyshop.com | 003 | 30/04/2024 | Kyran Birch |
| Inclusion of user contributions | 004 | 01/05/2024 | Kyran Birch |